プライバシーポリシー
Privacy Policy
This Privacy Policy explains how JAGO Pty Ltd (ACN 009 271 256) (we, us, our) collects, uses, stores, discloses and protects personal information and personal data in connection with our websites, products and services, including katmurdock.com and The Murdock Method™ (Services).
If you do not agree with this Privacy Policy, please do not use our Services or provide personal information.
1) Who We Are (Controller)
JAGO Pty Ltd (ACN 009 271 256)
Email: kat@katmurdock.com
Website: www.katmurdock.com
Privacy contact: Privacy Officer
For the purposes of privacy and data protection laws, we are generally the “controller” of personal data we collect through our Services.
2) Scope
This Privacy Policy applies to:
- Visitors to our websites
- Customers and prospective customers
- Subscribers to email/SMS lists, quizzes, and lead magnets
- Anyone who communicates with us
This Policy does not apply to third-party platforms or services.
3) Definitions
Personal information means data that identifies you (e.g., name, email, purchase history).
Sensitive information includes health data, beliefs, etc. We do not intentionally collect this unless necessary.
De-identified data cannot reasonably identify you and may be used for analytics.
4) What We Collect
A) Identity & Contact Information
- Name
- Email address
- Phone number
- Location (country/state)
B) Account & Purchase Information
- Purchase history
- Membership status
- Support communications
C) Billing Information
- Billing address
- Transaction confirmations via PayPal
Note: We do not store full card details.
D) User Content
- Quiz responses, surveys, forms
- Messages sent to support
E) Device & Usage Data
- IP address
- Browser/device type
- Pages visited and activity
- Cookies and tracking data
5) How We Collect Data
- Directly from you (forms, purchases, emails)
- Automatically (cookies, analytics)
- From third-party providers (PayPal, Mailchimp)
6) How We Use Information
A) To provide services
- Deliver products and courses
- Process payments and refunds
B) To improve services
- Analytics and performance improvements
- Fraud prevention
C) Communication
- Respond to enquiries
- Send updates and marketing (if permitted)
D) Legal reasons
- Compliance with laws
- Protect business rights
7) Legal Bases (EU/UK/EEA)
- Contract
- Consent
- Legitimate interests
- Legal obligations
8) Sharing Information
We may share data with:
- PayPal (payments)
- Mailchimp (email marketing)
- Google Analytics
- Meta Pixel
- Hosting and service providers
We do not sell personal information in the traditional sense.
9) Cookies & Tracking
We use cookies to:
- Operate our website
- Analyze usage
- Improve marketing performance
You can manage cookies via browser settings.
10) Direct Marketing
You may receive marketing emails if you opt in or purchase products.
- Email: Unsubscribe anytime
- SMS: Reply STOP
11) Your Privacy Rights
Australia: Access or correct your data
EU/UK:
- Access, correction, deletion
- Restrict or object
- Data portability
United States:
- Access and deletion rights
- Opt-out of data sharing
To request: Email kat@katmurdock.com with subject “Privacy Request”.
12) International Transfers
Your data may be processed in countries outside Australia (e.g., USA via Mailchimp).
13) Data Retention
We retain data only as long as necessary for services, legal, and operational purposes.
14) Security
We take reasonable steps to protect your data, but no system is 100% secure.
15) Data Breaches
We will notify affected users if required by law.
16) Children
Our services are for adults. We do not knowingly collect data from children under 16.
17) Updates
We may update this policy. Continued use means acceptance.
18) Contact
Privacy Officer
Email: kat@katmurdock.com